Returns:

• Accepted within 90 days of purchase.
• Prior authorization required; items must be new and resaleable.
• Call 913-808-2376 to initiate a return and get an RGA.
• Ship unused products in original packaging with proof of purchase.
• You pay return shipping; use a trackable method.
• Refund excludes initial shipping fees and may include up to a 15% restocking fee.
• Refunds processed within 5-10 days of return acceptance.

Defective Items:

• Call 913-808-2376 (Returns and Repairs) for assistance.
• Follow RGA/Warranty protocol for refunds or replacements.

Limits of Responsibility:

• See Product Warranty page for more info.

Price/Description Changes:

• Prices, pictures, and descriptions may change.
• Report discrepancies within 30 days.
• No refunds for price differences on past or future orders.

Promotions:

• Discount codes apply to web store orders only.
• Not valid on previous orders or outside promotion dates.