Returns & Replacements

Returns & Replacements

Returns are accepted only within a 90 day window from date of purchase. Prior authorization for returns is required to ensure parts are in new, resaleable condition. You can return most new, unopened items with proof of purchase for a full refund of the product under these terms.

• Call Aeromotive to initiate a return at 913-808-2376.
• We will issue you an RGA and instructions for returning your product.
• Ship your unused product, in its original packaging, to the address identified in our email.
• You are responsible for shipping the products back to Aeromotive. We recommend using a trackable shipping method.
• If you refuse the package upon delivery as means of cancellation or return, your refund will be less the extra shipping fees incurred by Aeromotive.
• The refund will be for the full value of the returned items at time of purchase, unless otherwise noted.
• The initial shipping and handling fees will not be refunded.
• Credit for returned items will be applied to the payment method that was used to make the purchase. Returns will be applied to the payment method within approximately 5 to 10 days of the date that the return is accepted by the fulfiller.
•  A restocking fee of up to 15% will be applied to returned items

Return Policy for BOGO ("Buy One Get One") promotions:

• If a full-priced item ("Buy One") is returned, the refund will be reduced based on the full-price value of the free or discounted item ("Get One"). 
  • For example, if you buy a $100 item that comes with a $50 free item and only the $100 item is returned, $50 will be refunded.
    
    
• If the free or discounted item ("Get One") is returned, the full-priced item ("Buy One") will not refunded if the "Get One" item is free. If the item was discounted (for example, Buy One Get One 50% off), the discounted item will be refunded for it's discounted value.
  • For example, if you buy a $100 item that has a $50 free item and only the free item is returned, no refund will be offered.
  • If you buy a $100 item that has a 50% discount on the second item, the value of the discounted item will be refunded.

Defective Items

A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please call Aeromotive for assistance at 913-808-2376 extension “Returns and Repairs”.

All other parts will need to follow RGA/Warranty protocol to determine if a refund or replacement will be applicable. Please see that information here.

Limits of Responsibility

Please see the Product Warranty page for more information.

Price and/or Description Changes

All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Promotions

Unless otherwise noted, Discount Codes apply to web store orders only. Discounts cannot be applied to previous orders or orders outside the designated dates within the promotion.