Returns & Replacements - Product Accordion


  • Accepted within 90 days of purchase.
  • Prior authorization required; items must be new and resaleable.
  • Call 913-808-2376 to initiate a return and get an RGA.
  • Ship unused products in original packaging with proof of purchase.
  • You pay return shipping; use a trackable method.
  • Refund excludes initial shipping fees and may include up to a 15% restocking fee.
  • Refunds processed within 5-10 days of return acceptance.

Defective Items:

  • Call 913-808-2376 (Returns and Repairs) for assistance.
  • Follow RGA/Warranty protocol for refunds or replacements.

Limits of Responsibility:

  • See Product Warranty page for more info.

Price/Description Changes:

  • Prices, pictures, and descriptions may change.
  • Report discrepancies within 30 days.
  • No refunds for price differences on past or future orders.


  • Discount codes apply to web store orders only.
  • Not valid on previous orders or outside promotion dates.