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Returns:
- Accepted within 90 days of purchase.
- Prior authorization required; items must be new and resaleable.
- Call 913-808-2376 to initiate a return and get an RGA.
- Ship unused products in original packaging with proof of purchase.
- You pay return shipping; use a trackable method.
- Refund excludes initial shipping fees and may include up to a 15% restocking fee.
- Refunds processed within 5-10 days of return acceptance.
Defective Items:
- Call 913-808-2376 (Returns and Repairs) for assistance.
- Follow RGA/Warranty protocol for refunds or replacements.
Limits of Responsibility:
- See Product Warranty page for more info.
Price/Description Changes:
- Prices, pictures, and descriptions may change.
- Report discrepancies within 30 days.
- No refunds for price differences on past or future orders.
Promotions:
- Discount codes apply to web store orders only.
- Not valid on previous orders or outside promotion dates.
- Choosing a selection results in a full page refresh.
- Opens in a new window.